SERVICES
Architecture Design
Bring us in on the ground floor of your implementation project and we undertake to deliver the best possible architecture solution for your requirements.
We will assess and quantify your business’ attitude to, and capacity for:-
- Risk
- Cost
- Performance
- Availability
- Recoverability
- Security
- Supportability
At all stages, we will describe and document the architecture options open to you and provide you with enough information to make informed choices that are right for your system requirements.
Oracle licensing is an expensive business. Getting it wrong can cost your organisation many times more than the actual human cost to support your system.
Lateral are NOT a licence provider so we would never need to advocate, influence, or recommend to you, a product or option that you may not require.
Installation and Upgrade
Product installations, system commissioning, and software upgrades represent three of the largest peaks in resource demand for any organisation. These peaks are frequently hard to service using internal resource and are often at greatest risk because of the lack of exposure to new technologies that internal, permanent resources may have.
We can provide you with highly skilled consultants with sound, recent, and up to date exposure to the latest technologies and releases.
All of our consultants also have a ‘willing to share’ mentality. This is a must for us, as we know it is a must for our clients. That our consultants share their vast experience and skills with your permanent staff is one of our top mission goals.
Security and Standards
Recent, high-profile data theft scandals only serve to re-emphasise the need for businesses and organisations in the full spectrum of sectors to secure access to their data. However, these public admissions of lost or stolen data are only the tip of the iceberg. It is estimated that the vast majority of data loss and theft remains un-reported.
With a multitude of complex regulatory and legislative compliance and auditing requirements extending their influence across the IT sector, it is more vital today, than ever before, to ensure that your enterprise’s data is secured from both external and internal threats.
Our consultants can work with you to review existing or planned deployments to ensure that they meet with industry best practise standards for securing your enterprise data.
At the foundations of all robust, supportable systems are rock-solid, consistent, and powerful, yet flexible, standards. Although best laid down at the architecture design stage, we have a system of standards that can be easily retro-fitted to any Oracle deployment.
Indeed, the standards designed and developed by our experts have been adopted by a multitude of blue-chip organisations, including the customers and clients of the very largest IT service provider in the industry, through their managed service accounts.
Process Automation
Oracle deployments can have a seemingly boundless capability to soak up human resources. Unless an organisation carefully reviews and addresses the automation of many of the basic or repetitive support and maintenance tasks, workload and support issues can quickly pile up and form an insurmountable backlog. This can have an immensely negative impact on the availability and performance of your system.
At Lateral, we have a passion for automating these repetitive and often mundane processes and tasks.
Releasing your precious resources to focus on the important issues and thereby driving them up the value chain is one of our key drivers.
We can advise upon or deliver automation review and delivery projects in any area of your Oracle enterprise but here are just a few of the more typical areas that your enterprise should already look to have automated processes for:-
- Monitoring
- Alerting
- Space Management
- Backup and Recovery
- Cloning
- Refreshes
- Commissioning
- Auditing
- Archiving
- De-commissioning
We would be delighted to assist you with reviewing and improving your process optimisation through automation.
Managed Services and Support
One of the great myths in the IT sector over the last ten to fifteen years is that companies can achieve massive savings through out-sourcing and off-shoring. Some can and still do but for most the bubble of reduced labour rates in emerging technical nations such as India has all but burst in the last few years. Some of the biggest organisations have already brought out-sourced and off-shored services back in-house and back to the UK.
One of the main issues with out-sourcing and off-shoring is that the overheads of organisations, large enough to deliver these services, often outweigh the economies of scale that they would seek to deliver. Another is that the average salaries for technical specialists in India are fast approaching being on par with IT salaries in the UK.
More often than not, the ‘best’ solution is to blend a combination of in-house resource, high in the value chain, with Managed Service resources spread throughout the value chain, from subject matter experts to service delivery specialists.
Lateral can provide to you a range of managed services and support options to suit the size and budget of your enterprise. From dedicated on-site support teams, to shared off-site (but local) resource pools, we can meet your requirements and exceed your expectations. Like everything we do at Lateral, the solution is tailored to your needs. There is no ‘one size fits all’ service in our catalogue.
If a fully managed, on-site service is beyond your budget or requirements ask about our flexible, remote support options where we can provide you with anything from, ad-hoc support for a single Production database, on a simple retainer basis, to remotely managed proactive monitoring, alerting, and early intervention to keep your business critical systems up and running. All at Lateral prices, which means, value for money.
Contract Resource
Sometimes all you need a flexible resource to fill a vacant seat. This may be to cover your own employees or to manage peaks in demand from project work.
As you would expect from a custom service such as Lateral’s, we can meet your requirements by providing the very best candidates in the marketplace at highly competitive rates.
We know that you require your contractors to be experienced, skilled, professionals and that their skills be relevant to the role you require them to fulfil.
That’s why any contract resource that we supply to you will already be known to us or have been recommended by one of our close and trusted business associates. Plus, of course, all are vetted by our own, rigorous, Technical Candidate Assessment Service.
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